FAQs

Here you will find answers to some of the frequently asked questions about OyES Education.  If you have any specific question(s) or inquiries not covered here please use the Contact Us section to send them us directly.

We are always happy to hear from you and to help make your shopping experience a smooth one.

 HOW WILL YOU HANDLE MY ORDER DURING COVID-19

Govibly works with a fulfillment partner to print and ship our orders. We’re in regular communication with them for the latest updates of what’s going on.

Our fulfillment partner is still operating and we’re continuing to accept orders. Fulfillment and shipping will take longer but your order will reach you.

Your support means a lot to us, especially during this time. Stay safe and take care of yourselves. 

WILL MY ORDER BE DELAYED DUE TO COVID-19?

The global social distancing measures are affecting our store as well which means order fulfillment and shipping is taking more time than usual.

Our standard fulfillment estimate of 3-5 business days is currently closer to 18-23. Plus there are other considerations for local delivery depending on your geographical locations. 

This is a difficult time for everyone and we thank you for your patience. Health is the number one priority right now, so stay safe.

WHAT ARE THE PAYMENT METHODS AVAILABLE?

At the moment, we only accept Credit/Debit cards using Stripe secure payment system as well as Paypal payments.

CAN I PAY USING PAYPAL WITHOUT A PAYPAL ACCOUNT?

Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.

Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.

By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed.

For more details, click here to see how Paypal works for you.

We are updating this page periodically. Please use the contact us page if you need any urgent questions answered. Thank you!

Perhaps the question you need answers to are not listed here, kindly get in touch with us and we will do our best to get back to you as soon as possible.